FAQs

Zamit Marketplace - FAQs

 

  1. What is Zamit Marketplace?

Zamit Marketplace is a first-of-its-kind School e-commerce platform from Zamit where we have some of the top children/student product & service brands listed under one umbrella. Students will get good discounts on the products, gift coupons & vouchers which wouldn't be available on any other e-commerce platform.

Zamit Marketplace have partnered with several renowned children’s brands like Amar Chitra Katha, Tinkle, Faber-Castell, Luxor Writing, Creative Window, PiggyRide, Linc, Toiing, Saregama, Unluclasses, RobinAge, Fundooda Books, SPACE, Global Citizen of Tomorrow etc which are into the school ecosystem and are more student centric.

 

  1. How to I access the Zamit Marketplace?

You can access the Zamit Marketplace through the Zamit website and Zamit App.

To access via App, please visit Play Store/App Store and find Zamit App to install. Once it is installed you can open and check Marketplace Section.

To access via Web, please visit https://market.zamit.one/ or logon to https://www.zamit.one/ and select the Deals & Discounts section.

 

  1. What products are available on Zamit Marketplace?

On Zamit Marketplace, we offer different varieties of products as per the student’s requirement. You can find products in various segments on Zamit Marketplace like Books & Stationery, Art & Craft, Story Books and Digital Story Books, Customised Products, Academic and Non-Academic Courses, Vocational Courses, Children’s Newspapers and Magazines, After-school activities, Toys, Games and Virtual Travel.

To know more about the products and its categories, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/ to explore.

 

  1. How I do a purchase on Zamit Marketplace?

To make a purchase on Zamit Marketplace, you have to search and select a product of your choice and add that to the Cart. Once the product has been added to the Cart, you can fill your shipping details (address) for your product delivery. Once the details have been filled, you can select the checkout option which shall lead you to payment gateway for making purchase. You can select the appropriate payment option and make the payment. Once the payment is done, you will get a confirmation mail on the purchase.

Your product will be shipped and delivered in 5-7 working days.

 

  1. Are there any discounts and deals available on Zamit Marketplace?

Yes, we offer good discounts and deals on a regular basis on the products which are available on Zamit Marketplace. These discounts are provided on selected products. We also provide attractive discounts and deals during festive season. Logon to Marketplace regularly to check out deals and discounts.

 

  1. What is Zamit Marketplace Discount Voucher? How to use it?

We offer various kinds of Gift Vouchers to Zamit users through our Competitions and Originals. This could be redeemed while making any purchase on the Zamit Marketplace. While redeeming the gift voucher, there’s a Minimum Order Value of purchase. 

Below are the denominations:

Discount voucher of INR 100 - Min order value to be INR 250 (excluding shipping charges)

Discount voucher of INR 150 - Min order value to be INR 500 (excluding shipping charges)

Discount voucher of INR 200 - Min order value to be INR 750

Discount voucher of INR 500 - Min order value to be INR 1500

Each discount voucher has a validity period of 15 days, please make sure to use the discount voucher within the validity period.

 

  1. What are the payment methods available on Zamit Marketplace?

We offer various payment methods for customer’s ease and preference. The payment methods available are UPI, Debit Card, Credit Card, Wallets (Paytm, PhonePe), NEFT etc. on Zamit Marketplace.

 

  1. I purchased a product on Zamit Marketplace, but I did not get a mail confirmation.

Once a product is purchased from your end, you shall receive a confirmation mail right away. If you do not receive this confirmation mail, it may either be due to some technical issues or if there is any error on the email id given. In case, if the order has been placed and you didn’t receive any confirmation mail, you can write to us at connect@zamit.one or connect with our support team (9625440440) to get your issue resolved.

 

  1. I have ordered on Zamit Marketplace. When will my product be delivered?

Once the product/products has been ordered from Zamit Marketplace from your end, our team will dispatch the order within the same day or next day from our warehouse. If the order has been placed on holidays, the dispatch timing may increase. Depending upon the area and the city, a product is usually delivered within 5-7 working days to the shipping address.

 

  1. How many days will it take for my product to be delivered?

The estimated delivery time is 5-7 working days to ship your order/orders.

 

  1. Which are the Faber-Castell products available on Zamit Marketplace?

On Zamit Marketplace, you can find several products available for purchase from Faber-Castell, one of India’s leading children’s products. Products like Art and Craft items, Sketch Pens, Colour Pencils, Modelling Dough, Oil Pastel Sets, Premium Poster Colours, Art Colour Kit,,Wax Crayons etc are available.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/faber-castell-3.

 

  1. Does Zamit Marketplace also have Storybooks for children?

Yes, Zamit Marketplace does have both Storybooks and Digital Storybooks for Children. The Storybooks are offered by Amar Chitra Katha which is one of India’s leading children’s books publisher.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/story-books 

 

  1. Which Amar Chitra Books available on Zamit Marketplace?

On Zamit Marketplace, you will find various varieties of Children’s Books available like Mahadeva, Tales of Birbal, The World of Ganesha, Leader’s Collection, Epic Collections, Tantri, Ramayana, Mahabharta, Shambhu, Suppandi, Jataka, Panchatantra and Hitopadesha.

To know more about these, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/story-books.

 

  1. Is Tinkle Digital subscription available? What is the cost?

Yes, Tinkle Digital Subscription is available on Zamit Marketplace. You can avail the subscription at a discounted rate of ₹990 only!

To know more about this, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/tinkle-app-lifetime-offer.

 

  1. Does Zamit Marketplace also have courses and after-school activities?

Yes, Zamit Marketplace offers various courses and after-school activities. To know more about these, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/after-school-activities.

 

  1. What are the after-school activities available on Zamit Marketplace?

On Zamit Marketplace, you will find various after-school activities. These after-school activities are under various categories like Art & Craft, Singing, Dancing, Music, and Learning a new language. These after-school activities are offered by one of India’s leading brands PiggyRide.

To know more about these, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/celebrity-courses.

 

  1. What are the Celebrity courses available on Zamit Marketplace?

On Zamit Marketplace, you shall find unluclass which is a renowned brand in offering Celebrity Courses. These courses are taught by some famous personalities in their domain, like Manoj Bajpayee teaching acting, Ruskin Bond teaching writing, Sania Mirza teaching Tennis etc.

To know more about these, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/celebrity-courses.

 

  1. What is Unluclass?

unlu is where the world’s top creators come to learn, connect & create. If you want to learn the art to uplevel your career, launch new content, build your brand, or make lifelong friends, this is the place for you. 

They have courses in time duration of 12-16 weeks of cohort-based virtual learning that provides training, support, and constructive feedback is designed to bring like-minded creative people at the same page to create top-notch content.

To know more about this, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/celebrity-courses.

 

  1. What is Ruskin Bond’s Writing Class?  What is the cost?

Ruskin Bond’s writing class is a course designed by unluclass which is a renowned brand in offering Celebrity Courses.  You can excel in the art of writing by taking this phenomenal course by the legendary Ruskin Bond. With over 70 years of experience, Ruskin Bond needs no introduction. His exclusive class on unlu, will provide you with the right guidance to become a good writer.

The cost for this unluclass comes at a discounted price of ₹742 only.

To know more about this, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/ruskin-bond-writing-unluclass.

 

  1. What are the Jataka, Panchantantra and Hitopadesha tales available?

This pack of Jataka, Panchantantra and Hitopadesh tales, offered by Amar Chitra Katha consists of the following titles - The Jackal and the Wardrum, Jataka Tales: The Mouse Merchant, Monkey Stories, Panchatantra : The Greedy Mother‐In‐Law, Jackal Stories, Panchatantra : The Dullard and Other Stories, Elephant Stories, Jataka Tales: Stories of Wisdom, Deer Stories, Jataka Tales: True Friends, Choice of Friends, Jataka Tales: Stories of Courage, How the Jackal Ate the Elephant, Jataka Tales: Tales of Misers, Crows and Owls, Jataka Tales: The Hidden Treasure, The Brahmin and the Goat, Jataka Tales: Nandi Vishala, Jataka Tales: Bird Stories, Hitopadesha: How Friends are Parted, Jataka Tales: The Magic Chant, The Deadly Feast, Jataka Tales: The Giant and the Dwarf.

To know more about this, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/jataka-panchatantra-and-hitopadesha-amar-chitra-katha.

 

  1. What are the Saregama products available?

On Zamit Marketplace, you can find three different type of Saregama Products - Saregama Carvaan Mini Kids, Saregama Carvaan Hindi and Saregama Carvaan Go.

Saregama Carvaan Mini Kids comes with several features like 80+ classic rhymes in Hindi and English, 300+ most famous kid's stories in Hindi and English, 15+ phonetic based learning contents, 33+ Mantras and Devotional songs, Loop button to play any favourite story, rhyme, mantra etc in repeat mode Bluetooth, USB support and 3.5 mm audio jack for connecting external speakers/ headphones.

Saregama Carvaan Hindi comes with several features like 5000 pre-loaded evergreen Hindi songs from legends like Kishore Kumar, Lata Mangeshkar, R.D Burman and many more. It also have USB and Bluetooth modes to enable you to enjoy your personal collection of songs In-built stereo speakers and a rechargeable battery that last upto 5 hours.

Saregama Carvaan Go comes with several features like 3000 Pre-loaded Retro Hindi songs Metal Body. It have a Dual speakers (1 watt each), supporting FM/AM radio. It also have MicroSD card support up to 32 GB 3.5 mm audio jack for connecting external speakers/ headphones and a Rechargeable battery lasting up to 4-5 hours.

To know more about these, please visit Marketplace Section on Zamit App or you can also visit https://market.zamit.one/music.

 

  1. What is Fundooda Books?

FunDooDaa Books is one of the top-grossing apps in India dedicated entirely to learning through stories for kids. Their e-library of stories imparts knowledge of Indian heritage along with moral values and concepts to kids between 2-12 years of age.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/audio-video-stories.

 

  1. What kind of stories are available in the Fundooda Books app?

 The Digital Library on Fundooda is packed with stories in English, Hindi, Tamil, Telugu, Malayalam, Gujarati, Marathi and Bengali to enable them to learn and speak their mother tongue! The App ties together stories, brainy facts and fun learning games seamlessly to enhance kids’ reading skills, vocabulary and observational capabilities! Each book has been hand-picked with the same love and affection, as teachers and parents would do for their children.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/audio-video-stories.

 

  1. What are the kinds of Games and Toys available?

On Zamit Marketplace, you can find Toys and Games which are offered by Toiing. Toiing have mutiple kind of Toys and Games in their kitty like Crafttois, Doodletois, Stitchtois, Farrago, Sketched, Quick Pick, Rock Art etc.

 Craftois are Toiing’s original range of Indian 3D paper craft kits. Each Craftoi comes with pre-cut sheets and easy to understand instructions with pictures. Just pop out the parts from the sheet and paste them as per the instructions given to create a 3D model of the character given. The kit also includes a charming illustrated story based on the character to make it more fun!

You can also encourage your kid to learn the essential life skill of kindness with Doodletoi Joy Cards. These magical colourful scratch art postcards are a perfect way to get your kids engaged in something positive and fun. Doodle, scribble or simply express your feelings through art on the black area and write a message or a positive quote on the post card area and gift it to someone you love.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/childrens-toys.

 

  1. What is this Virtual Travel? For which age group of children is this for?

Zamit Marketplace  has listed Global Citizen of Tomorrow to provide Virtual Travel to Children in the age group of 7-13.

GCT is a virtual travel based learning for children with focus on learning about countries, cultures and experiences sitting at the comfort of one’s home. The program is facilitated through video conference based interactive sessions and do at home fun activities and interactions with host countries. The program enables children to develop a global perspective by developing key life skills such as respect for diversity, interpersonal skills, free and independent thinking, etiquettes and budgeting.

To know more about this, please visit Marketplace section on Zamit App or  you can also visit https://market.zamit.one/virtual-travel.

 

  1. Which is the Children’s Newspaper available? What is the cost? What all does it contain and for which age group?

Zamit Marketplace has RobinAge Newspaper for Children. The cost is charged as a subscription of ₹1395, which is on a annual basis and has 24 Issues.

 

RobinAge carries news and information on current affairs, science, history, sports, careers, culture and environment along with puzzles, activities and interactive projects.

RobinAge Newspaper is suitable for children in the age group of 5-12.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/childrens-newspaper.

 

  1. Do we get customised products on Zamit Marketplace? Which are the products?

Zamit Marketplace has various customised products for kids like tiffin box, water bottles, kids clock etc. This customised products is provided by Creative Window. There are many products available for customisation of names, cartoons or kids favourite characters.

To know more about this, please visit Marketplace section on Zamt App or you can also visit http://market.zamit.one/customised-products.

 

  1. How do we customise our products?

On Zamit Marketplace, users can easily customise their products. The product customisation depends upon product to product. Customisation comes in various forms like names, cartoon characters, cartoon designs, customising photos on products etc.

User has to simply choose the options provided there with the products. To customise names users have to provide appropriate name in the box given. To customise cartoon characters or symbols, there is a list of numbers out of which user has to select one or two options, as per given.

To customise photos on the products, user has to simply upload the product from the upload option.

In case if any user feels they are facing any difficulties while placing an order related to customisation, they can freely write a mail at connect@zamit.one or connect on our customer care number +91 9625440440. Our support team will contact you within 24-48 hours to sort the issue.

 

  1. What brands of Linc are available on Zamit Marketplace?

There are several brands of Linc listed on Zamit Marketplace like Pentonic, Deli and Uni-ball.

Pentonic deals in various kinds of pens in different colours for school and office usage. Deli deals in various kind of premium school & office stationeries like binder clips, dispensers tapes, gluesticks etc.

 

Uniball deals in premium versions of pens for both school and office usage.

To know more about these brands, visit Zamit Marketplace section on Zamit App or you can visit or you can visit https://market.zamit.one/linc, https://market.zamit.one/uni-ball & https://market.zamit.one/deli-2  

 

  1. What kinds of Pens are available? Which brand?

On Zamit Marketplace, there are various kind of pens offered by different brands like Faber-Castell, Linc, Uniball, Pentonic & Luxor.

These pens comes in various varities like Gel Pens, Ball Pens, Roller Pens, Felt Tip Pens etc and are available in different colours like Black, Blue, Green & Red.

 

To know more about the following, please visit https://market.zamit.one/.

 

  1. Which are the Deli products on Zamit Marketplace?

There are various products on Zamit Marketplace offered by Deli. Deli is a renowned brand in office stationery supplies like Dispenser Tapes, Glue Sticks, Binder Clips, Scientific Calculators etc.

 

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/deli-2 

 

  1. Do we have courses on Astronomy and Space?

Yes, on Zamit Marketplace we offer courses on Astronomy and Space. These courses helps to understand the basics of space and astronomy and is offered to kids in the age group 6-15 years.

The courses are offered on a subscription basis.

To know more about this, please visit Marketplace section on Zamit App or you can also visit https://market.zamit.one/astronomy-space 

 

  1. If I do not get my product, where do I contact?

We at Zamit keep a track of every order placed and shipped from our end. We suggest to wait for at least 5-7 working days to receive your products.

In some cases, products are delivered late due to various reasons like Covid-19 pandemic, festivals or high frequency of the orders on Zamit Marketplace. We shall update you on your email and phone number if a order is getting delayed to ship.

You can write to us at connect@zamit.one or connect on our customer care number +91 9625440440 to take an update for your product.

 

  1. I haven’t received my product yet, what do I do?

Products from the date of order are usually shipped in 5-7 working days to the destination. In case if it is not shipped in the mentioned time you can write us a mail at connect@zamit.one.

Due to some of the reasons the shipments could be delayed by more than 7 working days.

We shall respond you within 24 hours for the query raised.

You can also connect on our customer care number +91 9625440440 to take an update for your product.

 

  1. I want to return my product, what is the procedure? Where do I ship it?

To return a product, you have to write us a mail at connect@zamit.one or you can connect at our customer care number +91 9625440440 mentioning the return request of a product which was shipped to you. We may ask the reason for return of the product as a feedback from you.

The return product shall be picked up from the mentioned address Within 3-4 working days.

 

  1. How do I return damaged product?

We at Zamit take the utmost care while packing every product and ensuring safety during the delivery. For any MAJOR damage or if the product is not in the useable condition, we shall exchange the product within 7-8 working days.

For any MINOR damage, the products shall not be considered under return or exchange.

 

  1. What happens if some products are missing after delivery?

If the customer receives incomplete products during the time they receive, they can register a complaint by writing a mail at connect@zamit.one or contact on our customer care number  +91 9625440440. Missing product enquiries shall only be taken into consideration within 24 hrs of delivery of products.